Privacy Policy

Privacy Policy

At Milod, protecting the privacy, security, and personal information of our visitors and consumers is a foundational corporate responsibility. This Privacy Policy outlines how your personal data is systematically collected, securely managed, and legally processed when you browse or complete a purchase on www.milod.shop.

1. Personal Information We Collect

When you interact with our storefront, we collect specific categories of data to ensure an optimized checkout experience:

  • Device Information: When you access the site, we automatically collect details regarding your web browser type, IP address, timezone configuration, and cookies installed on your local device. As you browse, we track the specific product pages you view and the search terms that referred you to our site.
  • Order Information: When you initiate or attempt a purchase through our Shopify checkout, we collect explicit information from you, including your full name, billing address, shipping address, payment confirmation indicators (excluding raw credit card credentials), email address, and telephone number.

2. Technologies Employed for Data Capture

We use industry-standard tracking technologies to gather data safely:

  • Cookies: Data files placed directly on your device or computer, often containing an anonymous unique identifier.
  • Log Files: Track actions occurring on the site, capturing data including your IP address, browser architecture, Internet Service Provider (ISP), and entry/exit timestamps.

3. How Do We Utilize Your Personal Information?

We process your Order Information strictly to fulfill any commercial contracts executed through the site, which includes:

  • Processing your secure payment transactions through authorized gateways.
  • Arranging logistical fulfillment, tracking dispatch, and generating invoice documents.
  • Communicating directly with you regarding order statuses or customer care requests.
  • Screening transactions for potential fraudulent behavior or high-risk indicators to protect our consumer network.

4. Safe Data Sharing and Third-Party Frameworks

We do not sell, rent, or lease your personal information to third-party data brokers. We share your personal data exclusively with trusted service providers essential to conducting our core business operations:

  • Shopify: We use Shopify to power our online storefront. You can read how Shopify manages your Personal Information here: www.shopify.com/legal/privacy.
  • Logistics Partners: Your shipping details are shared securely with domestic and international carriers (e.g., USPS, FedEx) solely to execute physical package delivery.
  • Regulatory Compliance: We may disclose your personal information if legally mandated to comply with applicable state or federal laws, corporate subpoenas, or valid government requests.

5. Your Legal Rights (CCPA / State Privacy Regulations)

If you are a resident of the United States (including states operating under advanced consumer frameworks such as the California Consumer Privacy Act - CCPA), you possess specific legal protections regarding your personal data. You have the absolute right to request access to the personal information we hold about you, to request that inaccurate details be corrected, or to demand that your personal information be entirely purged from our active databases. To exercise these rights, please contact our data compliance officer at care@milod.shop.

6. Structural Data Retention

When you place an order through www.milod.shop, we will retain your Order Information for our official corporate archive and financial accounting records unless and until you formally request us to delete this information.

7. Contact Privacy Office

For more information regarding our privacy protocols, or if you wish to file a formal inquiry, please contact us via email at care@milod.shop.